Servicing

Servicing

Servicing for Evaporative Cooling

It is recommended by manufacturers that evaporative coolers are serviced at least once a year. Where coolers are situated in the open air it is recommended they are serviced twice a year. Cool Technology offer agreements for both requirements. Cool Technology offer full maintenance and servicing agreements for all makes of evaporative coolers which will include the following:
  • Accessing the coolers – Cool Technology has a number of different ways of accessing coolers wherever they may be situated. Our engineers will attend with which ever means of access is suitable. We have our own 17m boom lift, 7.5m scissor lift and ladders available. Our engineers hold the necessary IPAF documentation to operate these lifts.
  • Cleaning – units will be thoroughly cleaned on each visit. If necessary and suitable a pressure washer and/or vacuum cleaner will be used. Fly screens, where fitted, will be cleaned or, if required, removed and replaced with clean screens. No chemical cleaners will be utilised, just elbow grease.
  • Configuration – the parameters and dip switches on units will be checked on each visit, to ensure the coolers are configured correctly and running at optimum efficiency according to local conditions, water quality etc
  • Operation – all moving parts, including pumps, valves, solenoids etc plus hoses, joints will be checked for malfunction, leakage etc and replaced where necessary.
  • Spare Parts - Our engineers hold stocks of most spare parts. Cost of any spare parts will be at manufacturers recommended retail price.
  • Recommendations – our engineers will make any recommendations regarding improvements to the system and likely future repairs or replacements, particularly in regard to pad replacement.
  • Water Isolation – where units are situated outside it is essential that the water supply is turned off in winter to stop any freezing of pipes and valves etc in unit and the damage this would cause to cooler and building. In the autumn our engineers will isolate the water supply to roof and/or coolers and drain down (where possible). In the spring the water supply would be reconnected ready for the coming summer cooling season.
  • Bond Strap – depending on the type and age of cooler and where they are situated, we will strap the coolers with a secure strap to ensure against extreme weather conditions and/or prevent unauthorised interference.
  • Technical Reports – Cool Technology engineers will provide a full written report of any servicing, maintenance and replacement of parts that has been carried out at the end of the visit including any observations/recommendations before leaving the premises.
  • Legionella Risk Assessment – on each visit, providing the servicing of the coolers has been carried out and there are no outstanding issues of concern, our engineers will issue a Legionella Risk Assessment which will be valid for one year, which fulfils employers’ obligations in respect of Health and Safety Commission (HSC) Approved Code of Practice (ACOP) Legionnaires Disease: The control of legionella bacteria in water systems L8. Links to Makin Report on Ecocoolers plus breezair report
  • Year Round Advice – Should you be unfortunate to suffer a breakdown of coolers or alarm warning lights are activated we provide mobile contact numbers for immediate advice. We may be able to solve the issue over the phone at no additional charge, but if a visit is necessary then it would be prioritised as urgent with an engineer visiting as soon as possible. Cost of extra visits would be outlined in our annual agreement.
  • 24 Hour Response Agreement – Where coolers are in critical areas such as server rooms, we offer a 24 hour response service to breakdown, in addition to the contracted visits. Please enquire for further details and costs.
Cool-Tech Annual Servicing Brochure
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Emergency Fault Finding and Repairing on Evaporative Coolers

​Should you have problems with your evaporative cooler, Cool Technology offer an Emergency Fault Finding and Repair Service on any make of evaporative cooler. Having ascertained the nature of the issue, the number of coolers, any additional cleaning, testing and documentation required, access requirements (we have our own lifts 17m boom and 7.5m scissor) and location we will provide a quotation for the visit. On arrival we will investigate the problem, make a diagnosis and if possible repair/replace failed parts (our engineers carry spares for most parts) and carry out any other previously agreed work. If repair is not possible we will advise on required parts and cost of return visit.

We can carry out the following additional procedures if required:
  • Cleaning – units can be thoroughly cleaned. If necessary and suitable a pressure washer and/or vacuum cleaner will be used. Fly screens, where fitted, will be cleaned or, if required, removed and replaced with clean screens. No chemical cleaners will be utilised, just elbow grease.
  • Configuration – the parameters and dip switches on units will be checked, to ensure the coolers are configured correctly and running at optimum efficiency according to local conditions, water quality etc
  • Operation – all moving parts, including pumps, valves, solenoids etc plus hoses, joints will be checked for malfunction, leakage etc and replaced where necessary.
  • Spare Parts - Our engineers hold stocks of most spare parts. Cost of any spare parts will be at manufacturers recommended retail price. Link to spare parts list
  • Recommendations – our engineers will make any recommendations regarding improvements to the system and likely future repairs or replacements, particularly in regard to pad replacement.
  • Bond Strap – depending on the type and age of cooler and where they are situated, we will strap the coolers with a secure strap to ensure against extreme weather conditions and/or prevent unauthorised interference.
  • Technical Reports – Cool Technology engineers will provide a full written report of any servicing, maintenance and replacement of parts that has been carried out at the end of the visit including any observations/recommendations before leaving the premises.
  • Legionella Risk Assessment – providing the servicing of the coolers has been carried out and there are no outstanding issues of concern, our engineers will issue a Legionella Risk Assessment which will be valid for one year, which fulfils employers’ obligations in respect of Health and Safety Commission (HSC) Approved Code of Practice (ACOP) Legionnaires Disease: The control of legionella bacteria in water systems L8.

Aftercare of Evaporative Coolers

Optionally we can make sure you get the maximum benefit from your factory cooling investment through affordable maintenance packages tailored to your needs. We employ only qualified engineers, and offer discounted spare parts and labour rates to contract holders, plus preferential response times.

We offer a comprehensive package to help you maintain safe and efficient operation of your evaporative coolers.

Cleaning: Your cooler will be pressure washed and de-scaled. A full inspection will be performed and pad condition assessed.

Configuration: We shall validate all parameters of your configuration and re-commission the cooler to exactly suit your water quality to minimise scale formation. This will result in longer pad life, a cleaner and more hygienic cooler, and a more efficient cooler.

Sanitisation: The final stage of cleaning is a 30 minute sanitisation routine.

Service report: A detailed service report will be issued. This record will satisfy the requirements of Health and Safety Commission (HSC) Approved Code of Practice (ACOP) Legionnaires’ Disease: The control of legionella bacteria in water systems L8.

Legionella Risk Assessment

All water systems should be risk assessed in order to comply with Government guidelines. Provided your evaporative coolers are operated and maintained correctly it is classed as a low risk system. We can provide you with the simple documentation which ensures you fully comply with HSC guidelines.

Training

After your evaporative coolers have been re-commissioned then routine maintenance can be carried out by your own personnel. We offer comprehensive training and support documentation to enable you to do this. 

Spare parts

We can assist you in the supply of quality assured evaporative cooler spare parts.

Working at Height Services

Cool Technology offer working at height general maintenance services as an add on to their core business activities.
With the use of two lifts we can offer a range of working at height maintenance solutions. We have two lifts which can be utilised for many different jobs.
We offer a comprehensive package to help you maintain safe and efficient operation of your evaporative coolers.

TP9000 7.5 metre Scissor Lift - Trailer Mounted
Cela 17 metre Boom Lift - Vehicle Mounted

Both of these lifts can be hired out with fully qualified, IPAF registered, operator on an hourly, daily or weekly basis.

Some of the uses which we have already experienced are:
  • Gutter Clearance/Repairs
  • Roof Access/Repairs
  • High Level Survey Work
  • High Level Photography
  • Aerial Installation and Repair
  • Tree Surgery
  • High Level Building Maintenance
  • Under Bridge Survey and Maintenance Work

Cost of hire of lift together with qualified operator

Hourly Rate (includes travel to and from base and site) - £55
Day Rate – 8 hrs includes travel to and from base and site - £400 (extra hours at day rate)
Week Rate - on request 
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